SYNLAB Suomi is a fast, affordable and customer-friendly provider of laboratory and imaging services that focuses on the production of health and well-being analyses and services for healthcare operating units and consumer customers.  We also offer reliable and high-quality analytics to our industrial, research and supervisory customers.

We systematically plan and develop the quality of our operations, patient safety and service production in cooperation with our customers, taking into account their needs and the medical and other requirements required by our operations. Customer and other stakeholder satisfaction with our services is important to us, and we want to be a leading partner in diagnostic services in Finland.

The objective of SYNLAB Suomi’s quality policy is flexible customer service, high-quality diagnostics, uniformity of operations and continuous improvement of procedures. Our operating system complies with the current international standard ISO 9001 and the requirements of the standard SFS-EN-ISO 15189 with regard to central laboratory processes, as well as the GCP principles for clinical drug trials.

In order to achieve the objective of the quality policy, the operating units have a sufficient number of qualified personnel, efficient communications, modern equipment and workspaces and working conditions suitable for the operations, as well as work processes that are reviewed regularly. We expect our partners to commit to achieving these goals.

Our management guides SYNLAB Suomi’s employees to act in accordance with our values and corporate responsibility principles. Our goal is enthusiastic, happy and healthy personnel, where each employee is an active expert in their own work and committed to producing high quality. We encourage all employees to develop their own work and our shared quality management system. Our operations are guided by quality and continuous development, as well as the economic profitability and growth of our operations.